Full Time Inbound Care Consultant, Clearwater

We are looking for an experienced customer service representative. As one of the primary points of contact with the customer, the care consultant’s responsibility is to make sure that the customer is met with a positive experience. The care consultant must display a level of compassion when interacting with customers. The ideal candidate will need to handle each interaction in a courteous, professional, and efficient manner.

Core Responsibilities:

Provide superior customer satisfaction

Receiving, answering inquiries, and processing orders by telephone

Display the ability to operate the phone system effectively

Adhere to work schedule

Required Qualifications:

The ability to perform tasks in which you are trained for

Strong customer service skills

Computer knowledge

Flexible and adaptable to change

Act in accordance to company and industry standards and procedures

Exceptional decision making and problem solving skills

Dependable. Flexibility with schedule. May be required to work night and or weekends.

Ability to type 35-45 WPM

Must be 21 years of age or older

Must be able to pass drug screening and level 2 background

Professional

A minimum of a High School Diploma or equivalent required

Bilingual in English/Spanish a plus

Job Type: Full-time

Salary: $10.50 /hour

Job Location:

• Clearwater, FL 33763

Required education:

• High school or equivalent

Required experience:

• Call Center: 1 year