Dispensary Manager, Lake Worth

Role Summary

The Dispensary Manager is responsible for managing the day-to-day operations of a KNOX dispensary in accordance with the Office of Medical Marijuana in the state of Florida and standards set by KNOX. This role provides support for all store employees, including schedules, training, policy and procedure updates, industry news, and product information. The Dispensary Manager maintains highest level of presentation, customer service, and compassion to all patients.

Key Responsibilities

• Responsible for training, supervising and evaluating all departmental employees to assure compliance with departmental SOP’s
• Engaging and inspiring store teams to achieve maximum performance by modeling behavior that fosters a sense of energy, ownership, teamwork, and personal commitment.
• Responsible for ensuring departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures.
• Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement.
• Ensure that each patient receives outstanding guest service by providing a professional environment which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other components of patient service.
• Conduct and oversee audits.
• Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations.
• Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with Bio Track.
• Responsible for interfacing with managers in all departments to ensure smooth running of the dispensary including, delivery, cultivation and security.
• Ensure compliance with all policies and procedures through regular dispensary management and staff meetings, store walk-through and audits, etc.
• Stays informed and knowledgeable about state and local laws, regulations and industry news.
• Continually evaluate and react to performance issues and actively recruit candidates.
• Provides leadership for problem resolution to facilitate faster improvements and improved working relations

Qualifications/Experience

• Bachelor’s Degree in business, management, or related areas
• Leadership ability with at least three years of experience in a business setting or at least three years of experience in customer-facing sales in a business solutions environment
• Ability to manage a team of staff members at a time during normal business hours in a fast-paced environment.
• Strong people and presentation skills and excellent written and verbal communication skills
• Flexible working hours based on business needs and shifts 10 hours shifts.
• Work closely with the Assistant Director of Retail Operations to engage the community and the team

Skills/Interests

• Must be a multitasker, with the ability to work on several requests simultaneously without losing focus
• Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion and confidentiality are essential attributes
• Ability to build good relationships. There will be frequent contact with internal and external people, either face to face or by telephone or email
• Teamwork- collaborating with others to improve overall standards of work and service

This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties and training as dictated by their supervisor.

KNOX Medical *provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, and paid time-off program.

KNOX Medical is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.*

All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Please note: Only shortlisted candidates will be contacted.

Job Type: Full-time

Salary: $50,000.00 to $65,000.00 /year

Experience:

• Management: 3 years (Preferred)

Education:

• Bachelor’s (Required)

Location:

• Lake Worth, FL (Preferred)

Send resumes to: careers@knoxmedical.com

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